Teaching Assistant - Extension School

Teaching Assistant - Extension School

Engage groups of lifelong learners and deliver an exceptional learning experience. This is your goal
as a Teaching Assistant at the TU Delft Extension School for Continuing Education. We are hiring Teaching Assistants (TAs) to run online courses, moderate them, communicate with learners, and prepare re-runs. The courses are developed with all faculties, and therefore we are looking for TA moderators who
have subject matter knowledge. As a TA you will be part of the Learning Experience Team, consisting of trained and dedicated TAs,
led by a coordinator.

Job description

Prepare reruns of online courses

• Update content, calendar, and deadlines.
• Verify technical issues and functionalities.
• Collaborate with learner developers, course teams and edX support team.

Actively e-moderate courses

• Welcome learners, provide weekly updates, moderate the forum, and answer learners’ questions.
• Oversee learner support and study support. You will encourage participation and desirable behavior and engage course participants to keep them motivated.
• Monitor progress, provide feedback and help solve problems and queries. In case of advanced subject-matter questions, you will contact the responsible lecturer.
• Build a safe learning atmosphere. You will discourage undesirable behavior and uphold the applicable rules.
• Keep a track record of questions, answers, and learner communication.
• Provide relevant feedback to improve the course design and modify it as necessary for future course runs.
• Support the promotion of courses by informing learners and encouraging them to take the next step in a program.
• Contribute to the development of the Learning Experience Team.
• Support community building, knowledge sharing and documentation. This includes regular log of activities and contributions.
• • Comply with the ES service quality standards and participate in relevant meetings.

 

Requirements

Knowledge and credentials

• Subject knowledge
• English language proficiency

Competences

• Effective communication
• Collaborative problem solving
• Organization
• Effective team player
• Effective interpersonal skills

Attitude

• Proactivity
• Autonomy
• Professionalism
• Cross-cultural awareness and curiosity
• Willing to learn and perform according to high-quality standards

We offer:

• The possibility of working remotely
• The opportunity to develop key professional skills such as cross-cultural. communication, leadership, problem solving, creativity and teambuilding.
• You will be part of the Learning Experience Team at the Extension School
• A welcoming and collaborative working environment with peer TAs.
• Coaching and support by the Learning Experience Coordinator.
• Mandatory comprehensive training on the edX learning platform and relevant tools, community management and effective collaboration with learners and instructors.

Contract Duration

The Extension School for Continuing Education is hiring TAs with a minimum availability of 12
months. After selection, the introduction period and your first training, you will work independently
with flexible hours. Courses run all year round, 24/7.
The employment contract is administered via Flex Delft.

 

The Extension School for Continuing Education
‘Educate the World and enhance the quality of TU Delft campus and online education'. This is the
mission of the TU Delft Extension School. A mission that has been determining all thinking and acting
within our innovation-oriented educational organization since its foundation in 2014.
We focus on online higher education. Along with external partners and the faculties of TU Delft, we
develop and provide courses and short programs for external target groups. Think of international
career starters, who want to develop further through online education. Upon completion, our learners
receive an officially (accredited) certificate for the educational module(s) they have taken.
The Extension School is an independent organization within TU Delft. Our management team reports
directly to the Executive Board. We work with about fifty colleagues from our own office on the
university campus. An international team with expert and passionate employees of more than ten
different nationalities. Our culture is therefore very diverse.

The courses:

We are looking for TA's for the following courses:

The value of Business Model	https://online-learning.tudelft.nl/programs/business-model-innovation/
How to design a successful business model	https://online-learning.tudelft.nl/courses/how-to-design-a-successful-business-model/
Business model testing	https://online-learning.tudelft.nl/courses/business-model-testing/
Business model implementation	https://online-learning.tudelft.nl/courses/business-model-implementation/
Smart and Sustainable Cities: New Ways of Digitalization & Governance	https://online-learning.tudelft.nl/courses/smart-and-sustainable-cities-new-ways-of-digitalization-and-governance/
Room for Rivers	https://online-learning.tudelft.nl/courses/room-for-rivers-river-basin-management-in-times-of-climate-change/
Beyond Engineering: Building with Nature	https://online-learning.tudelft.nl/courses/beyond-engineering-building-with-nature/
Engineering: Building with Nature	https://online-learning.tudelft.nl/courses/engineering-building-with-nature/
Big Data strategies to transform your Business	https://online-learning.tudelft.nl/courses/big-data-strategies-to-transform-your-business/

 

Applications
If you are interested in this position, please send your resume or LinkedIn link to Estefania
Fuentes, Learning Experience Team Coordinator at the Extension School
e.fuentesvelazquez@tudelft.nl