Thesis Intern Enterprise Service & Process Management

Graduation Assignment
Required language


Conduct research on innovative developments at the interface of Business and IT, and gain access to a network of internationally renowned companies. At Deloitte. 

What impact will you make?

As a thesis intern within the Enterprise Service & Process Management (ES&PM) team, you research a topic that you have chosen yourself within the field of digital transformations. During this internship, you will receive intensive guidance from experienced consultants within the team. Next to that, you will gain access to the Deloitte network, and you will gain more practical insights and experience within Deloitte Consulting. As a thesis intern you will participate fully in all team activities. This allows you to get to know all the consultants in the team, from starters to very experienced. This way, you can determine whether Deloitte is the ideal employer for you. 

The Enterprise Service & Process Management team is the go-to partner for the most important, complex, and disruptive technological challenges of our customers in the Netherlands and abroad. We create great experiences by innovating and delivering best-in-class business and IT (service management) processes enabled by leading digital workflow platforms. Utilizing innovative techniques, such as design thinking and the execution of design sprints, we provide insight into what is possible as a result of a joint effort between business and IT. Specific focus areas are Service Management (enabled by ServiceNow) and Dynamic Case Management (enabled by platforms such as Pega, Appian, OutSystems). 

Possible thesis topics within this department are related to Enterprise Service Management (ESM), Business Process Management (BPM), Global Business Services (GBS) and Dynamic Case Management (DCM). 

This is how

  • write your thesis on a topic of your choice; 

  • get the opportunity to use the Deloitte network; 

  • conduct (where necessary) interviews with experts in the relevant field; 

  • experience what it is like to work in Consulting; 

  • get the opportunity to present your research to Deloitte professionals. 


You will share your expertise with more than 150 colleagues from the Technology Strategy & Transformation team as part of Deloitte Consulting. TS&T specializes in addressing the most important questions and challenges within the domain of our clients' CIOs. TS&T consists of four teams: 

  • Technology Vision & Architecture 

  • Technology Strategy & Operating Model 

  • Technology Transformation & Acceleration 

  • Enterprise Service & Process Management 

Our projects are always executed together with the customer. 

Within the TS&T department, we believe that collaboration, personal development and diversity are fundamental to success, along with an unparalleled depth and breadth of expertise. In addition, there is close cooperation with our colleagues from offices worldwide.

What we offer

  • a monthly internship salary; 

  • a development program that allows you to continually develop; 

  • a work-from-home office setup allowance to make sure you have everything you need for an ergonomically correct workstation since you will mostly be working virtually; 

  • flexible working hours, you are in charge of your own agenda; 

  • a 32 or 40-hour working week; 

  • a laptop which is also for personal use; 

  • a good pension scheme with a personal contribution of only 2%; 

  • an opportunity to take part in our collective health insurance scheme; 

  • an opportunity to benefit from tax-efficient facilities such as company fitness and a bicycle scheme. 

What you offer

You are proactive, able to focus well on your thesis, but you also enjoy working in a team. You dare to try new things through trial and error, which enables you to keep learning. About the role of Junior Consultant Enterprise Service & Process Management you have: 

  • a (technical) university education and you are studying for a master's degree; 

  • abroad and/or extra-curricular experiences; 

  • excellent English communication skills; 

  • a passion for people, technology and the interface between them; 

  • Furthermore: 

  • you easily take initiative; 

  • you come up with solutions and you want to realize them; 

  • you are curious and you have the ambition and desire to learn new things. 

Let’s make an impact. Apply now!

At Deloitte, we welcome everyone who can bring quality and ambition. We'd like to know who you are. 

Questions? For the answers, reach out to Campus Recruiter Consulting Tim Marsman on +31 6 311 35 964.